If you are offering training courses, may it be a training program for instructional coaches/educators, a training class about financial literacy, or a business training program, you know how important it is to have an efficient registration system.
We all went through the painstaking process of manual registration. Using a professional training registration system saves you time and effort. Plus, it offers advanced additional features and services. One of these is data analytics which will help you analyze and interpret event data.
With that being said, let’s look at the necessary features and qualities your training registration system should have.
1. Customization and automated process of registration
A registration system first and foremost allows people to register. But what sets apart a great registration system? It’s the power of automation yet still being able to be in full control of the management and registration process.
Just imagine leisurely looking at the list of the registrants without going through the hassle of manually collecting them and writing information from them. Imagine having extra time to attend to other more important matters like creating a more engaging virtual event. Sounds like heaven, right?
Automation is one of the greatest benefits a registration system provides. Automation speeds up the registration process but good registration software also allows customization. Training courses vary from one class to another which means that the information you will be requiring from registrants will also vary.
An efficient training registration system allows you to customize specific and necessary features and tools like the registration forms. You decide on what items you want to include in the registration forms. It should also allow you to choose the event website theme which will represent your individuality and branding best.
The automated process speeds up online registration, collect registrant details, sell tickets, collect payments and store all event information and data in one place.
2. Payment option after registration
After registering, participants should be able to pay right away. Your registration system should provide online and offline payment options. It should also allow you to collect payments easily. A study conducted by ACI worldwide found out that there are higher conversion rates for a registration process connected to a payment solution with multiple payment options.
These payment options should easily integrate into your event website. Furthermore, participants should be able to finish the registration and payment process in one go. Many training businesses and schools lost potential participants simply because of the tedious process of registration.
Event Smart offers free online registration websites to sell tickets and manage registration. You can plan unlimited events online and sell unlimited tickets with no commissioning or ticketing fees. Furthermore, Event Smart offers multiple payment options such as credit cards, PayPal, Stripe, invoices, and offline payments.
3. Waitlist option
Another necessary feature you need to look for is an event waitlist option. Can the registration software provide a waiting list in case a class is fully booked? There will be instances where a participant cancels his/her registration at the last minute.
Waiting lists make sure that a class reaches its desired number of students. In that way, you can avoid any loss of profit. Waiting lists also provide valuable insights on which particular classes are most preferred by students. This will help you maximize and improve your training offerings.
Expanding your customer options means improving your customer service.
4. Track and get data reports from registrants
Keep track of the total number of registrants and attendees. You want to know how many registered and how many have actually attended the class.
A good registration system collects and stores all event data. What is good about automation is that it securely stores all the information on your event website. You also get the data in real-time. So when someone registers, you automatically receive the registrant’s details and payment as well.
5. Messaging and communication
Email confirmations and reminders are great necessities in hosting training courses. Messaging and communication are integral parts of training class management. The right training registration system will provide automated and customized emails.
You decide on the contents of the emails the registrants receive. This means customizing emails used for confirmations, welcoming, and giving additional instructions and details. It is also necessary that participants get reminders especially when classes are about to start. Solid communication is a must. Keep in touch with your participants and students.
6. Mobile friendly and user friendly
A good user experience is always a reliable barometer in evaluating the efficiency of a registration system. Most people search and register for online courses using their mobile phones. The Global Stats even reported that in September 2021, 54.61% of the global population searched the web using their mobile phones.
In fact, Google penalizes websites that aren’t mobile-friendly. Your training registration system should be easily navigated using tablets and mobile phones. It should also be user-friendly which means that it can be accessed even by non-techy people.
7. Fast event check-in of participants
Paid events are in need of paid tickets. Online registration systems provide tickets that can be printed. QR and barcodes are included on the tickets which will be scanned upon entry into the training class. This method is faster and more effective. Your registration system should then collect and store the attendance information for later analytics.
But there are some instances where payment is paused and registrants can’t proceed directly to event check-ins. During this pandemic, event managers need to thoroughly check registrant information and make sure that they pass the government requirement for attending in-person classes.
Event Smart has a pre-approval feature that lets you collect registrant information. After the verification process, you can then set the status of the registrant into a pending payment. The registrant receives an email notification and can then proceed to payment. Once payment is received, the status will then change to registration approved which means that they are officially registered to the training course/class.
8. Good support and customer service
Assistance and customer support are always needed in conducting training courses. Choose a registration system that provides outstanding customer service. A good training registration system offers fast and reliable customer service.
Don’t settle for less. A good product also means good support. Find an event management software whose team knows your needs and meets your needs.
9. Reasonable price from quality product
Investing in a registration system may cost you but in the long run, you’ll find how much you’ve saved from purchasing one. But efficient registration systems aren’t necessarily expensive. Many event management software collects ticketing fees and fixed commissions.
Here in Event Smart, we help you save event costs by not charging fees per ticket or per event. We charge you monthly which means you can host unlimited events and sell unlimited tickets.
Set up your training registration system today
We want to help you maximize your training business. Event Smart has helped and is helping countless training businesses and schools succeed.
One customer recently talked about how Event Smart made their training event a success: “Incredible, easy to use and affordable event/workshop registration system! We have been teaching courses for the past 8 years and just switched over to Event Smart due to our original system no longer being supported. so far it has been great, easy to use and the support staff is amazing and quick! The system is simple yet you can easily customize everything! Look no further.”
Get started with your training course/class today. Start a free trial with Event Smart.
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